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SEND Family Guidance

Nationwide

Understanding SEND and Parental Support

Getting The Right Help

Every child deserves the chance to thrive, regardless of their challenges or abilities. In the UK, children and young people with special educational needs and disabilities (SEND) are supported through a structured system designed to meet their individual needs. Understanding how this support works helps parents and carers feel confident, informed, and ready to advocate for their child.

At SEND Family Guidance, we help families understand what SEND really means, how to navigate the education system, and what practical steps you can take to ensure your child receives the right help.

What Is SEND?

SEND stands for Special Educational Needs and Disabilities. It refers to children and young people who require additional support to access education or achieve the same learning outcomes as their peers. This can include learning difficulties, physical disabilities, communication challenges, or social and emotional needs.

The term SEND covers a wide range of needs, from mild learning difficulties to complex health conditions that affect daily life. Under the SEND Code of Practice, local authorities, schools, and health and social care services have a legal duty to work together to identify, assess, and support every child with SEND.

To learn more about the different types of educational needs and how they’re supported in UK schools, explore our guide:

➡️ Understanding Special Educational Needs (SEND) in the UK

How Educational Needs Are Identified

Recognising special educational needs early makes a huge difference. Teachers, health professionals, or parents may notice signs such as difficulties with learning, communication, social interaction, or emotional regulation. Once identified, the school will assess the child’s needs and decide on the right level of support.

If your child needs more help than the school can provide from its own resources, you can request a statutory assessment from your local authority. This may lead to an Education, Health and Care (EHC) Plan, which sets out the child’s educational goals, the support they’ll receive, and how different agencies will work together.

If you’re unsure where to begin, our step-by-step resource ➡️ How to Get SEND Support for Your Child at School walks you through the process of identifying needs, requesting assessments, and understanding your rights as a parent.

The Role of Parents and Carers

Parents and carers play a vital role in the SEND process. You know your child best, so your views and insights are essential in shaping their support plan. Working closely with teachers, health professionals, and local authority representatives ensures that your child’s individual needs are clearly understood.

At SEND Family Guidance, we encourage parents to attend school meetings, contribute to target setting, and stay involved in every stage of their child’s learning journey. If you ever feel unsure, we can help you understand your rights, request assessments, or prepare for meetings with education, health, and social care professionals.

Find out how professionals and families can work together effectively in our article:

➡️ The Role of SEND Support Services for Parents

The Importance of Early Intervention

Early intervention gives children the best possible start. By identifying challenges early and providing targeted support, children with SEND are more likely to achieve progress and develop confidence. Early support might include speech and language therapy, small-group learning, or specialist teaching assistance.

Local authorities often offer early years SEND teams who work with nurseries and parents to create tailored support plans. If your child is under five and you’re concerned about their development, speak to your health visitor or nursery SENCO to explore early intervention options.

Discover why early support is key to long-term progress in our detailed guide:

➡️ Why Early Intervention Matters for Children with SEND

Education, Health, and Social Care Working Together

SEND provision is most effective when professionals collaborate. The Education, Health and Care system ensures that schools, NHS teams, and local authorities coordinate to provide joined-up support for children and young people with SEND.

For example, a child with a learning difficulty might receive input from an educational psychologist, a speech therapist, and a social worker. Each professional contributes their expertise to help the child learn and thrive. This multi-agency approach is at the heart of the SEND Code of Practice, promoting consistent and high-quality support across all services.

Supporting Your Child at Home

While schools and professionals play an important role, parents and carers are often the strongest source of support. Simple steps like maintaining a consistent routine, using visual timetables, and celebrating small successes can make a big difference in your child’s confidence and independence.

At home, focus on creating a calm, supportive environment that encourages learning through play and communication. If your child has sensory needs, try adjusting lighting, noise, or textures to create a space that feels safe and comfortable.

Accessing Local Support and Guidance

Every local authority has a Local Offer, which lists the education, health, and social care services available for children with SEND. This includes specialist schools, therapy services, parent support groups, and short-break schemes. You can find information on your council’s website or through your local SEND Information, Advice and Support Service (SENDIASS).

At SEND Family Guidance, we help parents navigate these options, understand the processes involved, and feel empowered to make informed decisions. Whether you need advice on assessments, education plans, or daily support strategies, we’re here to help you every step of the way.

Empowering Parents and Building Confidence

Understanding SEND is not just about learning acronyms or policies, it’s about building confidence as a parent or carer. With the right knowledge and support, you can ensure your child receives the help they deserve, both in school and beyond.

SEND Family Guidance is committed to supporting families through every stage of the journey, from early concerns to adulthood transitions. Together, we can make sure every child and young person with SEND has the opportunity to learn, grow, and succeed.

Why Northants SEND Family Guidance?

been through the EHCP process and I have battled the system.

let me help, support, listen and offer guidance in anyway I can.

over 20 years of experience and a special interest in neurodivergence.

A highly rated and qualified Children's Nurse

Seeking assistance in navigating the EHCP process? Share your details, and we'll reach out promptly. Your tailored guidance awaits - we are here to support you!

Upload professional reports. eg One Page Profile, Educational Psychologist, Occcupational Therapy

What does everyone Say?

Vikki's wealth of knowledge combined with her kindness made a very difficult and confusing situation so much easier to navigate. She went above and beyond to support us through mediation and always checked in personally to see how WE were. A fantastic service.
Hannah Hawkins
5/5
Thank goodness for this service! It meant had the EHCP critically read so that it can be legally enforced, Vikki took care of it all so it was stress free, thank you so much
Lisa P
5/5
I found Vikki through Facebook and am so glad I did. After our first consultation, I felt understood and supported. Vikki helped me raise concerns at a school meeting and used her expertise to put crucial support in place for my son that he wouldn’t have received otherwise. She’s a comforting, reassuring person, and I highly recommend her services.
Hayley Abraham
5/5
I used Northants SEND Family Services for an EHCP application, and speaking to Vikki was a breath of fresh air. After feeling overlooked, Vikki explained each step with expert advice and genuine understanding. She supported us through the challenging process, and I couldn’t have done it without her. I’m so grateful for her help in achieving the EHCP.
Stacy Smith-Bolton
5/5
Vikki is so lovely. She totally understood what my daughter is like and let her talk at her own pace. I'm so glad she came round to see us today and can't wait to see the help she is going to give us in the future
Sarah Lovell
5/5
Vikki is amazing at what she does. For any parent that feels they've exhausted all avenues that seem to be available, but having spoken to Vikki, I now know theirs so much more information and help available.
Karen Seiles
5/5
Really friendly, and a great deal of knowledge across what can be an over whelming mind field for SEND parents. Highly recommended
Leah Hughes
5/5
Friendly, welcoming and knowledgeable service.
Rebecca Smith
5/5

How can I help?

Assessment of Needs

The assessment includes a one-hour, in-home visit where I will observe and discuss your situation with you. I’ll then provide a written report with strategies to address any needs or behaviours, and I’ll also point you toward relevant services that may be beneficial. Additionally, I can provide guidance on the process and evidence needed for future support.

Please note that my assessment is NOT DIAGNOSTIC, and therefore I cannot provide a diagnosis. My report focuses on presenting behaviours and how to best manage and support them.

EHCP Needs Assessment Request

An Education and Health Care Needs Assessment (EHCNA) is the first step in obtaining an Education and Health Care Plan (EHCP) for your child. We can help you draft a compelling and comprehensive request for you to send to your local authority that gives you the best chance of success. If the request is accepted, the Local Authority will begin the Needs Assessment process. If the request is refused, the contents of the request can be used to form the basis of a Refusal to Assess (RTA) Appeal.

EHCP Needs Assessment- Refusal to Assess - attendance at mediation

An EHCNA refusal isn’t the end of the process. We can prepare all necessary documents to submit the appeal, including (but not limited to) reviewing and advising with respect to law, evidence and tactics. We provide continued advice and support throughout the appeal process, including liaising and negotiating with the FTT SEND (“the SEND Tribunal”), school and local authority as appropriate. Attendance at formal mediation is available at additional cost.

Draft EHCP critical Review

I will provide a comprehensive report detailing recommended changes to your child’s EHCP, ready to be submitted to the local authority within your specified timeframe. To ensure your child’s needs are accurately reflected and met, I will carefully review the Educational Psychologist’s report and other relevant professional documentation, cross-referencing them against the EHCP.

Additionally, I will ensure the language used in the EHCP is clear, unambiguous, and that the provisions are specific, detailed, and ideally quantified. This will not only assist in monitoring and enforcing the plan’s compliance but is also supported by the SEND Code of Practice and case law.

Behaviour Support

Our very friendly and supportive behaviour specialist can offer you bespoke advice and support to help with any problem behaviours you are experiencing at home.

We can visit your home and lend a listening ear, offer strategies and techniques to help meet your child’s needs and make life a little bit easier for you.

We can cover topics such as Sleep difficulties, managing emotions, toileting problems and much more. 

 

Attendance at meetings via Teams or in person

Are your school not listening? Do they not believe the level of need your child is displaying? Are they not on board with applying for an EHCP?

I can come along to meetings with school to hold them to account and help you and them build relationships and have your child’s need met. 

I can also attend meetings with the Local Authority or other SEND relevant professionals via virtual attendance or in person.

DLA and PIP Application and Review Service

If you would like us to complete the application for you or to check you are receiving the correct rates then this service is for you. This will take the stress out of claiming completely.

Northampton-Northamptonshire-SEND-Family-Guidance-Support_06

Training for Schools or early years settings

We offer a setting subscription service so that you have access to expert advice which can be personalised for individual children. 

What is included in the subscription?

  • Unlimited* Pre arranged teams meetings or phone calls with myself when you need advice or supervision. 
  • I can provide you with resources to help individual children.
  • I can attend meetings with parents via Teams, should you need extra support. *Meetings in person are chargeable at my hourly rate.

Cost £200 per term or £550 annually.

*Bespoke training tailored to your setting and staff can be arranged at an extra cost.

Appeals, Mediation and Tribunal Support

We can support you through the process of appeals and going to a tribunal. We will take the stress out of the situation and do the hard work for you.

We can cover-

  • EHCP Refusal to Assess Appeal
  • EHCP Refusal to Issue Appeal
  • EHCP Content Appeal


We will be able to signpost you to legal professionals to work with us to fight and win your case.

Please ask for more details, final price depends on time taken and complexity.

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