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How to Get SEND Support for Your Child at School

How to Get SEND Support at School

Navigating the education system when your child has special educational needs and disabilities (SEND) can feel overwhelming. Understanding the process of getting support ensures your child’s needs are recognised and met, helping them to succeed both academically and emotionally. In the UK, schools and local authorities are required by law to provide the right help through a needs-based approach outlined in the SEND Code of Practice.

This guide explains how to get SEND support for your child at school, from early years identification to requesting an Education, Health and Care Plan (EHCP).

Recognising When Your Child Needs Support

Every child learns differently. Some may need extra time with reading, writing, or maths, while others may experience difficulties with communication, attention, or emotional regulation. Teachers, parents, or health professionals may be the first to notice these challenges.

If you or your child’s teacher feels that extra help is needed, it’s important to start a discussion as early as possible. In most cases, the first step is for the class teacher or subject teachers to adapt learning materials, offer small-group work, or provide additional classroom support.

In early years settings, such as nurseries or preschools, the staff will observe and record any concerns and work with parents to create an early support plan. Early recognition is vital for improving long-term outcomes for children with SEND.

Talking to the School’s SENCO

Every mainstream school in England must have a Special Educational Needs Coordinator (SENCO). The SENCO’s role is to identify, plan, and monitor the support children receive, ensuring the school follows the SEND Code of Practice.

When concerns arise, parents should arrange a meeting with the SENCO to discuss their child’s strengths, difficulties, and possible interventions. It’s helpful to bring examples such as school reports, health assessments, or notes from professionals like speech and language therapists.

During this meeting, the SENCO will review what support is already in place and whether further action is needed. This might include:

• Additional in-class support or one-to-one help.

• Adjustments to learning materials or teaching methods.

• Specialist input, such as speech, language and communication therapy.

• Support for social, emotional and mental health needs.

The aim is to ensure the right strategies are used to help your child thrive within their mainstream school environment.

SEN Support in Schools

If your child’s needs go beyond what the standard classroom environment can provide, the school can put them on SEN Support. This is a graduated response to need, following the “Assess, Plan, Do, Review” model.

1. Assess: Teachers and professionals identify the child’s specific needs.

2. Plan: The school agrees on the interventions and targets.

3. Do: Support strategies are implemented in class or through small-group work.

4. Review: Progress is monitored and discussed with parents regularly.

    At this stage, the school should involve both parents and the child or young person in decision-making. It’s important that your voice is heard, as you understand your child’s strengths and challenges best.

    If the school cannot meet your child’s needs within its current resources, you can request a statutory needs assessment from your local authority. This may lead to an Education, Health and Care Plan.

    Requesting an Education, Health and Care (EHC) Plan

    An Education, Health and Care (EHC) Plan, sometimes called a Care Plan (EHCP), is a legal document that sets out the additional support a child or young person requires. It covers educational, health, and social care needs and explains how these services will work together.

    You can request an EHC assessment through your local authority or your child’s school can do so on your behalf. To start the process, write to your local authority’s SEND department explaining why you believe an assessment is necessary. Include any reports, assessments, or supporting evidence that show your child’s difficulties.

    Once the request is submitted, the local authority must decide within six weeks whether to carry out a full assessment. If approved, they will gather information from professionals involved with your child, such as teachers, doctors, and therapists. If the assessment confirms that your child needs additional provision, an EHC Plan will be issued.

    What an EHC Plan Includes

    An EHC Plan (Education, Health and Care Plan) sets out:

    • Your child’s special educational needs and required outcomes.

    • The specific education, health and social care support to meet those needs.

    • The school or setting responsible for delivering support.

    • Review dates to track progress.

    It’s a collaborative plan that ensures professionals work together to provide consistent and measurable support. Parents should be fully involved in reviewing and updating the plan, ensuring it remains relevant as their child develops.

    If the local authority decides not to issue an EHC Plan, you have the right to appeal through mediation or a SEND Tribunal.

    The Local Offer and Support Services

    Every local authority in England must publish a Local Offer — a central directory that lists available SEND services, schools, therapies, and parent-carer support groups. The Local Offer provides details about education, health, and social care options for children and young people with SEND.

    It’s the best starting point for finding practical help such as:

    • Speech and language therapy services.

    • Early years SEND teams.

    • Educational psychologists.

    • Short-break and respite services.

    • Parent support networks.

    Exploring your Local Offer can help you discover the right resources before or during the EHCP process.

    Working Together to Support Your Child

    SEND support is most effective when schools, families, and professionals collaborate. Maintaining open communication with teachers, SENCOs, and your local authority helps ensure your child receives the right assistance at the right time.

    Keep written records of meetings, emails, and progress reviews. This information is invaluable if you need to demonstrate your child’s needs during assessments or reviews. Remember, you have the right to request independent advice through SEND Information, Advice and Support Services (SENDIASS).

    Building Confidence and Next Steps

    Getting SEND support for your child at school can feel complex, but with the right guidance, it becomes a structured and manageable process. Whether your child needs extra classroom help or a full Education, Health and Care Plan, there are clear systems in place to protect their rights and ensure their needs are met.

    At SEND Family Guidance, we work with parents to help them understand the process, prepare for meetings, and build confidence when working with schools or local authorities. Together, we can make sure every child or young person receives the education, health, and social care support they deserve.

    Why Northants SEND Family Guidance?

    been through the EHCP process and I have battled the system.

    let me help, support, listen and offer guidance in anyway I can.

    over 20 years of experience and a special interest in neurodivergence.

    A highly rated and qualified Children's Nurse

    Seeking assistance in navigating the EHCP process? Share your details, and we'll reach out promptly. Your tailored guidance awaits - we are here to support you!

    Upload professional reports. eg One Page Profile, Educational Psychologist, Occcupational Therapy

    services offered

    EHCP Support

    Support with all stages of the EHCP process including:

    This service helps ensure your child’s EHCP accurately reflects their needs and protects their support long-term.

    Critical Review of Draft EHCP

    A detailed professional review of your child’s Draft EHCP. This is usually time critical as you only have 15 days to submit your request for amendments.
    You will receive a document outlining recommended amendments to ensure:

    This can make a significant difference to whether provision is properly delivered.

    School Meeting Support

    School meetings can sometimes feel intimidating, particularly when important decisions are being made about your child’s education and support. I offer support to parents by helping you prepare for meetings, understand your child’s rights and ensure that the provision outlined in their EHCP is being properly discussed and implemented.

    I can also attend meetings alongside you where appropriate, helping to ask the right questions, challenge unclear information and ensure that conversations remain focused on your child’s needs. My role is to help parents feel confident, informed and heard, so that decisions are made in the best interests of the child.

    DLA and PIP Application Support

    Completing forms for Disability Living Allowance (DLA) or Personal Independence Payment (PIP) can feel overwhelming, especially when you are already managing the day-to-day needs of your child or family member.
    These forms require detailed information about how a condition impacts everyday life, and many families struggle to know how to present this clearly.

    I offer support with completing these applications, helping you explain your child’s needs in a way that accurately reflects the level of support required. This can include working through the form with you, helping to word responses appropriately, and ensuring the full impact of your child’s needs is recognised.

    My aim is to make the process less stressful while giving your application the best possible chance of success.

    Child Needs Assessment

    I offer a comprehensive assessment of your child’s needs, designed to build a clear picture of their strengths, challenges and the support they require to thrive both at home and in education. This assessment considers areas such as emotional regulation, sensory needs, learning profile, behaviour, communication, and how demands in everyday environments may be impacting your child.

    The process includes gathering information from parents, discussing your child’s experiences at home and school, and observing patterns in behaviour, regulation and engagement. Following the assessment, you will receive a written report outlining key areas of need alongside practical recommendations and supportive strategies that can be implemented at home or within school.

    This assessment can also help parents better understand their child’s profile, support conversations with schools, and provide useful information when considering additional support or future EHCP applications.

    More from Northamptonshire Send Family Guidance & Advocacy Service

    What does everyone Say?

    Vikki put together a comprehensive report which will be incredibly useful going forwards including links to evidence and helpful suggestions for strategies to help both at home and at school. We will definitely be calling on her again for future support. Most importantly she put my son at ease straight away and also made sure to include his positive attributes and strengths in the report - something which is so often left out of the endless forms that can feel so negative.
    Heather Smith
    Rated 5 out of 5
    At first I was very nervous about using this service but I’m very glad I did. My son was on DLA and I needed to apply for PIP, I find the process can be very difficult so really needed help filling in the form and sending the right evidence for his claim. Vikki was amazing, understood my child’s needs and really listened to everything, I feel so much more at ease now it is all complete and would most certainly use her again if needed. Thank You Vikki.
    Sarah Aughey
    Rated 5 out of 5
    Vikki’s knowledge and calm support has been invaluable in both the EHCP process and in face to face meetings with the school. Her background professionally and personally means she has a depth of understanding in both the practical and emotional side of this whole process. If you are unsure if you require Vikki’s services then just drop her a message to enquire, it took a lot of the stress and paperwork time out of the EHCP process for me and I would fully recommend her.
    Zoe Ruth
    Rated 5 out of 5
    I'm so grateful. Vikki is helping me through the process, had meetings with me with staff and SENCO's. She has formulated emails for me, completed so much paperwork and trawled through so much evidence to support the requests for support and ultimately a special school setting. She is so calm and has helped me feel more confident about navigating this process which I feel is a minefield. She is highly professional - I couldn't have got as far as we have without her support. Thank you Vikki.
    Victoria B
    Rated 5 out of 5
    Such an amazing service to find, when running on empty and not knowing what to do for your send child you need all the help and support you can get and that's exactly what Vikki gave me, helped me understand my daughters ehcp, helped me with secondary schools, , helped me get a response for my case worker. Very responsive and professional. Will definitely recommend to other parents.
    Cara Tate
    Rated 5 out of 5
    Having struggled to get any communication or assistance from West Northants Council or the Local Authority for my Autistic Son, I called this service today and was met with the most understanding information and assistance I have received in a LONG time. Huge thanks to Vikki who was incredibly helpful and gave me contact information for departments and places I had no idea even existed, despite having had to fight for the rights and needs of my Autistic Son for years now. This is an excellent service and I highly recommend it to anyone who is struggling to get what their SEND child or family member needs.
    Viktoria Brice
    Rated 5 out of 5
    I'd highly recommend Vikki. She recently did a consultation with our child to help us better understand how we can support them. Vikki quickly built a connection with our child that helped them to relax and she let the meeting run as long as was needed so we didn't feel rushed.
    Natalie Breslin
    Rated 5 out of 5
    Vikki is an absolute gem. I'm so glad I came across her. I was feeling completely overwhelmed and stressed about my child's EHCP amendment, off site schooling situation, and to secure a specialist provision for my Autistic child with a complex needs. I was struggling to get my voice heard by the school and local authority.
    Mercy Ozim
    Rated 5 out of 5